F.A.Q.
Answers to Common Questions About Our Care, Services, and Policies
Appointments and Getting Started
Appointments can be conveniently scheduled through our online booking system. Select your preferred location, provider, service, and available appointment time.
Our current services and pricing are also available through the online scheduler.
If you are unable to book online, please call, text, or email us.
No. Better You Chiropractic and Wellness is an appointment-based practice.
Scheduling in advance allows us to provide each patient with the time and personalized attention their care deserves.
Yes. Same-day appointments may be available when scheduling permits.
Check our online booking system for the most current availability.
Please bring a photo ID and any relevant medical records, imaging reports, or other healthcare information you would like your chiropractor to review.
If your visit is related to an auto accident, please also bring any available attorney, adjuster, auto insurance, accident, or claim information.
We recommend comfortable, nonrestrictive clothing that allows you to move freely.
Athletic or workout clothing is ideal, particularly for visits involving movement assessment, assisted stretching, therapeutic exercise, or sports recovery services.
New patient appointments are approximately 60 minutes.
Follow-up visits are generally approximately 30 minutes, depending on your treatment needs and scheduled services.
No.
We are an appointment-based chiropractic and wellness practice and do not provide emergency medical services.
If you believe you are experiencing a medical emergency or if you have urgent 10/10 pain, call 911 or seek immediate care at an appropriate emergency facility.
Your First Visit and Treatment Process
No.
Some patients seek care because of pain or injury, while others are focused on mobility, athletic recovery, movement quality, or maintaining an active lifestyle.
Your visit and recommendations will be personalized to your individual needs and goals.
Your first visit begins with a conversation about your health history, current symptoms, previous injuries, activity level, and goals for care.
Your chiropractor will then perform a comprehensive evaluation based on your individual concerns. This may include an assessment of your movement, mobility, joint function, and other appropriate orthopedic or neurological testing.
Your findings will be discussed with you and used to guide personalized treatment recommendations.
In most cases, yes.
Treatment may begin during your first appointment when your examination does not reveal red flags or findings that require additional evaluation before care.
If imaging, medical evaluation, or another referral is appropriate, your chiropractor will discuss the recommended next steps with you.
Follow-up visits are personalized based on your condition, progress, and goals.
Your chiropractor may reassess how you are feeling and moving before providing the services or modalities appropriate for that visit.
Care may include chiropractic adjustments, myofascial release, assisted stretching, dynamic cupping, heated muscle scraping and IASTM, therapeutic exercise, or other appropriate services.
No. Every visit is based on your individual needs and scheduled services.
Depending on your goals and treatment plan, your visit may include an adjustment, soft tissue therapy, stretching, recovery services, therapeutic exercise, or a combination of modalities.
Yes.
Many of our services and recovery modalities may be scheduled independently and do not require a chiropractic adjustment at every visit.
Review the available appointment types in our online scheduler to select the service that best fits your needs.
There is no one-size-fits-all number of visits.
Recommendations depend on your condition, examination findings, activity level, individual goals, and response to care.
We monitor your progress and adjust our recommendations as your needs change.
No.
We do not require patients to commit to long-term or prepaid treatment plans.
Your chiropractor will explain your recommendations, answer your questions, and allow you to make informed decisions about your care.
No. X-rays are not automatically required for every patient.
When your health history or examination findings indicate that imaging may be appropriate, we will refer you to an outside imaging facility or appropriate healthcare provider.
Absolutely.
Your comfort and preferences are important. Please discuss any fears, concerns, previous experiences, or areas you do not want treated with your chiropractor.
We will discuss your options and develop an approach that considers both your clinical needs and comfort level.
Chiropractic Care and Adjustments
Chiropractic care focuses on the evaluation and conservative management of nerve and musculoskeletal concerns involving the joints, muscles, and related structures.
At Better You Chiropractic & Wellness, care is personalized around your symptoms, movement, lifestyle, activity level, and individual goals.
We commonly work with patients experiencing back pain, neck pain, headaches with musculoskeletal contributors, shoulder pain, hip and knee pain, sciatica, disc-related pain, muscle strains and sprains, joint stiffness, tendinitis, overuse injuries, sports injuries, and movement restrictions.
We also provide recovery, mobility, performance, pediatric, and wellness-focused services.
The sound sometimes heard during an adjustment is associated with pressure changes and gas within the joint.
A popping sound is not required for an adjustment or treatment to be effective.
Please tell your chiropractor about your concerns before treatment.
We can discuss available techniques, explain the proposed treatment, and modify your care when appropriate based on your comfort and clinical needs.
You are encouraged to ask questions and participate in decisions about your care.
All healthcare procedures have potential risks, benefits, and limitations.
Your chiropractor will review your health history and perform an appropriate evaluation to determine whether chiropractic care is suitable for you.
When chiropractic treatment is not appropriate, additional evaluation or referral may be recommended.
Some patients experience temporary soreness or sensitivity after chiropractic care or soft tissue treatment, particularly following a first visit or treatment of a sensitive area.
Your chiropractor may provide recommendations based on the services you receive.
Please contact us if you experience unexpected or concerning symptoms following treatment.
Your chiropractor will evaluate whether your condition is appropriate for the care and services provided at Better You Chiropractic & Wellness.
When additional medical evaluation, imaging, or treatment from another healthcare professional may be appropriate, we will discuss the recommended next steps with you.
Athletes and Sports Recovery
Yes. Athletes and active individuals are a major focus of our practice.
We work with recreational and competitive athletes, fitness enthusiasts, runners, weightlifters, golfers, cyclists, youth athletes, weekend warriors, and individuals with physically demanding lifestyles.
Not at all.
You do not need to compete professionally to place athletic demands on your body.
Sports recovery and performance services are available to recreational athletes, gym-goers, runners, weightlifters, weekend warriors, and other active individuals.
Depending on the nature of your injury, chiropractic and rehabilitative services may be incorporated into a conservative recovery plan.
Care may include chiropractic adjustments, mobility work, therapeutic exercise, myofascial release, assisted stretching, cupping, or other appropriate modalities.
When your condition requires evaluation or treatment outside of our services, we may recommend an appropriate referral.
Our sports performance-focused services are designed around factors such as mobility, movement quality, musculoskeletal function, and recovery.
We develop individualized recommendations based on the physical demands of your sport, training routine, and personal goals.
The best timing depends on your sport, goals, previous experience with treatment, and individual needs.
We recommend discussing major competitions or athletic events with your chiropractor so your care can be appropriately incorporated into your training and recovery routine.
In many cases, yes.
Your chiropractor may recommend normal activity, a modified workout, or additional recovery depending on your condition and the services provided during your visit.
Children and Families
Yes. We provide pediatric chiropractic care for patients ranging from newborns through adolescence.
Evaluation and treatment are individualized based on the child’s age, size, stage of development, comfort, and specific needs.
Yes.
Chiropractic techniques and treatment decisions are adapted to the individual patient.
Care for newborns, children, and adolescents considers factors such as age, size, development, symptoms, and individual clinical findings.
Yes.
We work with young athletes experiencing appropriate musculoskeletal, mobility, and activity-related concerns.
Care is personalized based on the athlete’s age, sport, training demands, and individual findings.
A parent or legal guardian must attend the minor patient’s first appointment or make arrangements to complete informed consent paperwork in advance.
Please contact our office if you have questions regarding consent or attendance requirements for future visits.
Insurance, Pricing, and Payment
Better You Chiropractic and Wellness does not participate as an in-network provider with traditional health insurance plans.
However, patients with out-of-network benefits may be eligible for reimbursement depending on their individual insurance plan.
Unfortunately, we do not verify your out-of-network insurance benefits. However, you may call the number on the back of your insurance card to access information about your plan’s out-of-network chiropractic benefits.
We would be happy to provide you with a detailed receipt or Superbill to submit to your insurance company, which may apply to your plan’s deductible and/or other benefits.
Yes.
Upon request, we can provide an itemized receipt or superbill that you may submit to your health insurance company for possible out-of-network reimbursement.
Reimbursement depends on your individual insurance plan and is not guaranteed by our office.
Current appointment types and pricing are available through our online scheduling system.
This allows you to review available services and associated costs before booking your appointment.
We accept exact cash, major credit and debit cards, and eligible HSA and FSA payment methods. We do not currently accept CareCredit.
We require at least 24 hours’ notice to cancel or reschedule an appointment.
Patients who miss an appointment or cancel with less than 24 hours’ notice may be responsible for the full scheduled visit amount.
Please contact us as soon as possible if your plans change.
Mobile and Concierge Chiropractic Care
Yes.
Our mobile and concierge chiropractic services bring personalized care to select homes, offices, gyms, athletic environments, and events.
Availability is based on location, scheduling, and the services requested.
Mobile and concierge appointments are generally available within approximately 20 miles of our Atlanta or Suwanee office locations.
Service outside of our standard mobile area may be considered based on scheduling and availability.
Contact us to discuss your location.
Yes.
Mobile and concierge appointments include an additional fee based on the appointment and location.
Current pricing and applicable mobile fees may be reviewed when scheduling online or discussed before your appointment.
Our chiropractic and recovery services may be provided during mobile visits based on the appointment type and individual needs.
Available services may include chiropractic adjustments, assisted stretching, myofascial release, cupping, heated muscle scraping and IASTM, therapeutic exercise, and other appropriate modalities.
Yes.
Mobile and concierge services may be available for sports teams, gyms, businesses, workplaces, and special events.
Contact us with information about your group, location, preferred date, and requested services to discuss customized availability.
Yes.
Mobile appointments may be coordinated for multiple family members or team members when scheduling and appointment availability allow.
Please contact us or select the appropriate booking options so enough time can be reserved for each patient.
Auto Accident Injury and Rehabilitation
Yes.
We provide chiropractic and rehabilitative care for appropriate musculoskeletal injuries following auto accidents.
Treatment begins with an evaluation and may include chiropractic adjustments, myofascial release, mobility care, therapeutic exercise, and other appropriate modalities.
Yes.
Patients seeking care related to an active auto accident injury claim must be represented by an attorney before beginning accident-related care at our office.
Please have your attorney or legal representative’s information available when contacting us.
Yes.
For patients seeking care related to an auto accident, our office may review available claim and benefit information before beginning care.
Please provide your attorney, insurance, claim, and accident information so we can review the available billing arrangements and required documentation.
Yes.
We may work with auto insurance, MedPay, third-party claims, and attorney lien or letter-of-protection arrangements when appropriate.
Acceptance depends on the individual case, available benefits, legal representation, and required documentation.
Please contact our office before scheduling an auto accident injury appointment so we can review your case information.
Please bring your photo ID and any available accident, insurance, claim, medical, imaging, adjuster, and attorney information related to your case.
Our office will let you know if additional documents are needed before or after your appointment.
If you are experiencing pain, stiffness, movement restrictions, or other musculoskeletal concerns after an accident, contact us to discuss scheduling an evaluation.
Better You Chiropractic and Wellness is not an emergency or urgent care facility. Seek immediate emergency medical attention for serious injuries, severe or rapidly worsening symptoms, or suspected medical emergencies.
Nutrition and Supplements
Nutritional Response Testing is a noninvasive assessment used within our practice to help guide individualized nutritional and wellness recommendations. Gentle muscle testing (applied kinesiology) is used to evaluate neurological reflexes and assess the body’s autonomic nervous system responses to determine underlying stressors, like food sensitivities or toxicity, and recommend targeted whole-food supplements.
Our approach considers your wellness goals, lifestyle, and assessment findings when discussing potential nutritional support.
Nutritional Response Testing is not intended to replace appropriate medical diagnosis, laboratory testing, or medical treatment.
No.
Nutritional Response Testing may be scheduled as a separate service and does not require ongoing chiropractic care.
Review our online scheduler for available appointments.
Any nutritional or supplement recommendations will be discussed with you based on your assessment and wellness goals.
You are encouraged to ask questions and decide whether recommended products are appropriate for you.
Recommended professional-quality nutritional products may be conveniently accessed through our Fullscript supplement platform.
Your practitioner may provide individualized product recommendations based on your nutritional and wellness goals.
Yes.
You are not required to participate in ongoing chiropractic care to access recommended supplements through our professional supplement platform.